Website Design
Websites for Richmond shops, clinics, firms and trades that tell a visitor on a phone which Richmond you are in, how to find your door, and which languages your staff can serve them in.
At the 2021 census, English was the mother tongue of 37.1% of Richmond residents, with Cantonese at 23.3% and Mandarin at 22.7%, followed by Tagalog and Punjabi. Plenty of your customers are at ease in English and would still rather read about a dental procedure, a legal matter or a home purchase in the language they grew up with. Suggestions such as “richmond bc japanese hair salon” and “chinese medicine richmond bc” show people searching for a particular culture or language of service.
A website can make room for that without turning into a muddle. The usual mistake is mixing two languages on one page, or leaning on a translate button that search engines never see. A cleaner structure gives each language its own set of pages and addresses, tagged so Google shows the right version to the right reader. We build that structure; the words in each language come from your team or a professional translator you choose.
Everything else follows from how people arrive. Most are on a phone, many are comparing three or four businesses side by side, and some are coming in from elsewhere in Metro Vancouver or straight from the airport. They want to learn quickly what you do, which unit you occupy, how to reach you from the Canada Line or Highway 99, and when you are open. The site that answers those first tends to win the visit.
Search demand
Google.ca suggestions from October 2026, with one general search. “web design richmond bc” returns no suggestions, while the shorter forms do register but are shared with Virginia and Richmond Hill.
Several suggestions above describe a style of service rather than a trade: Japanese, Korean or Asian hair salons, a head spa, a chinese bakery, chinese medicine. If that is what you offer, it belongs in a heading and in the body text, not only in a photo or a logo. We plan the page list around those descriptions so each has a natural home, and we keep culture-specific wording accurate and respectful rather than decorative.
Who builds it
Either can be the right call. It depends on whether the site is an online business card or a way to win new customers.
What makes a visitor get in touch
Design matters, yet these four questions decide whether a visit ends in a call, a booking or someone walking through the door.
“Richmond, BC” in the header or footer, a local number with a 604 or 778 area code, and a map that shows Lulu Island. A visitor can confirm it in seconds, and nobody from another Richmond calls you by mistake.
Clear, readable English, plus separate pages in other languages where your team supplies them, reached through an obvious language switch rather than an automatic translation widget.
Unit number, building and plaza name, the nearest Canada Line station or main road, and a note on parking, written as text that visitors and Google can both read.
Real photos of your premises and team, the licences or professional memberships that apply to your field, and reviews from customers describing the work in their own words.
The work
We read the Google.ca suggestions for your trade in Richmond and draft a list of pages from them before any layout is sketched.
An hour’s conversation about how your business runs, then English drafts from us for you to correct. Pages in other languages come from your team or your translator.
Menus, buttons, maps and tap-to-call laid out for a small screen, then expanded for larger ones.
A custom theme without a heavy page builder, so pages load quickly and stay easy for you to edit.
Titles, headings, LocalBusiness structured data carrying your Richmond, BC address, language tags where needed, a sitemap and redirects from every old address.
Domain, hosting and site registered to you, along with every login and a short guide to the edits you will make most.
Done carefully
Rules we keep for every client, written down so you can hold us to them.
If you ever part ways with us, nothing should have to be rebuilt. The site is yours from launch day.
The domain is registered to your business, the site runs on standard WordPress that any capable developer knows, and you hold every login from the start. Photos you supply and pages we write for you are yours to keep, move or change.
Ask us about your business
How we work
Four steps that take a Richmond business from hard to find to first in line.
We review your website and Business Profile and check where you rank from several parts of Richmond.
We choose the searches worth winning and give each one a single, focused page.
Profile, site, content and listing improvements, starting with whatever will move results most.
A plain monthly report on calls, messages and rankings, and the plan for the month ahead.
Questions
We quote the build once, as a fixed Canadian-dollar price, after learning what you need. The figure moves most with how many pages and languages are involved and whether your text and photos are ready. Your domain and hosting are modest extra charges billed by those companies.
No. We do not offer translation or copywriting in other languages. We build the structure, with separate pages and language tags, and place the text your team writes or a professional translator supplies.
For a visitor it can help in a pinch. For search it does little, because Google generally indexes the language the page is published in. If you want to be found by people searching in Chinese, those pages need to exist as real pages with their own addresses.
A typical small business site takes a few weeks. Delays usually come from waiting on photos, approvals or translated text, so we ask for those early.
Not if every old address redirects to its new equivalent and Search Console is checked after launch. Both are standard on every build we do.
No. The build is a one-time price. If you want ongoing SEO afterwards, it is a separate plan, Starter $300, Growth $500 or Pro $700 a month (CAD), with no long-term contract.
Further reading
Further reading on this subject for Richmond business owners.
Each one stands alone, and most clients start with a single service.
Each industry here is searched differently, so each page has its own research.
Find out, free, how you rank from Steveston to City Centre, who is ahead of you and which changes matter most.
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